Papers & Presentations

Publications, white papers and presentations about Credo Reference available for download

E-resources and information literacy: the next step
Anne Kail & Jackie LaPlaca Ricords, Credo Reference 
Presented at LILAC (Librarians' Information Literacy Annual Conference), 12 April, 2012
View and download slides 

Web scale discovery and information literacy: competing visions or mutual support?
Sheila Corrall, University of Sheffield School
John Dove, Credo Reference
Presented at LILAC (Librarians' Information Literacy Annual Conference), 12 April, 2012
View and download slides 

The Tower and the Open Web
Plenary Session at Charleston Conference, 4 November, 2010
Download slides (pdf) or watch video

Credo Reference and EasyBib
Mike Sweet, Credo Reference and
Darshan Somashekar, EasyBib
Presented at ALA Annual Conference, 28 June, 2010
Download slides (pdf)

The Semantic Web and Online General Reference-- Are We There Yet, or Any Time Soon?
John G. Dove, Against the Grain, June 2010
View article

Reference: The Missing Link in Discovery
Panelists:
Joe Janes, Associate Professor, Information School at University of Washington
Sue Polanka, Head of Reference/Instruction, Wright State University Libraries, Moderator, No Shelf Required blog
Moderator: Mike Sweet, CEO, Credo Reference
Co-sponsored with Library Journal
View the archived webcast

Information integration may not be enough
John G. Dove, Research Information, December 2009/January 2010
Provided courtesy of Researchinformation.info
View article

Google has a search quality team.  If your library had such a team what tools would you want from your vendors?
John G. Dove, Refer, September 2009
Provided courtesy of Refer
Download (pdf)

What We Learned from Craigslist: Developing new ways to browse and explore online library content
Heather Blaine and Nancy King
Presented at Midwinter ALA 2009, Denver
Download (annotated PDF)

COUNTER: Getting the Measure of EBooks
Jenny Walker, eLucidate, May 2007
Provided courtesy of UKeiG
Download (pdf)

Sliced, Diced, and Reconstructed
Jenny Walker, Library Journal, 15 January 2007
Provided courtesy of LibraryJournal.com
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Diversity Preferent Ranking Improves Query Results
What can Search Engine Designers Learn about Users from the Reference Interview?
John G. Dove
Presented at Information Online 2007, Sydney
Download (pdf)

Ready to Learn Online
Jenny Walker, Library + Information Gazette, 28 July 2006 p. 5.
Provided courtesy of CILIP, the UK's Chartered Institute of Library and Information Professionals.
Download (pdf)

EPS Focus Report: The Future of Reference Publishing
Interview with John G. Dove and James Raiher, October 2005
Download (pdf)
Provided courtesy of Electronic Publishing Services, Ltd.

Ranganathan Online: Do digital libraries violate the Third Law?
Michèle V. Cloonan and John G. Dove
Provided courtesy of LibraryJournal.com
Download (PDF)

When Browsing Beats Searching
Adam Hodgkin, CILIP Update, August 2002
Download (pdf)

Integrated and Aggregated Reference Services
Adam Hodgkin, D-Lib Magazine, April 2002.
Download (pdf)

Integrating Reference Books for the Web
Adam Hodgkin, VINE, Volume 125, December 2001
Download (pdf)