Customer Testimonials

Thinking about a subscription to Credo Reference? See what current subscribers and users have to say about our content, our platform and our commitment to service.

“Credo Reference is a hit...compared to the usual catalog searching, Credo’s service and content is effective and impresses our students and staff.”
-- Gerry Foudy, Manager of Collections and Scholarly Communication,
University Libraries, University of Maryland

"Our students particularly like the ‘Concept Map’ which allows them to research topics that are unfamiliar to them, and to find information which is associated around that topic.  It is definitely a valued resource that we would not be without"
-- Julia Bloxham, West Thames College

"Credo Reference is a great place for our students to get started on their researches.  Not only does it give them a good grounding in a subject - as any good reference service should - but Credo is special in taking them further:  the related entries help them set a topic in context and explore relevant aspects, and the new outbound linking enables the subject librarians to direct them to our other relevant databases.  And we believe that this new feature is also going to help increase usage of all our resources."

-- Claire Grace, Head of Content & Licensing, The Open University Library

"[Credo Reference] is a reference gem! The seamless, hyperlinked cross references integrate respected and reliable resources and provide students with powerful and intuitive tools for finding information across disciplines. For librarians, [Credo Reference] offers unique collection flexibility and meaningful usage statistics to help us make informed collection decisions. This product has been an important and rich addition to our electronic resources!"
-- Matthew C. Shaw, Electronic Resources Librarian, Ball State University

"English language research universities with significant international enrollments will benefit from the Credo Reference package. International postgraduate students whose first language is not English appreciate good quality, easily accessible language dictionaries to help them with the nuances of disciplinary terminology. The inclusion of several English and bilingual dictionaries in the General Reference section of Credo Reference brings these resources to the fingertips, while the multilingual interface enhances the search experience."
-- Jennifer Graham, Auckland University Library

“It really is wonderful to have the option to link to so many of our other electronic resources just by modifying them in the administrative module.  It gives users more opportunities to use the resources that Library staff have carefully selected for content.  [Credo] reduces the amount of time that users have to spend figuring out what resources to use.”
-- Anne Cerstvik Nolan, Electronic Resources Coordinator, Brown University Library

"The National Library of Scotland is delighted with the amount of high quality content that Credo offers.  With the move to Credo Unlimited – and the costs involved meant this was a no-brainer – Credo Reference is easily one of the best value-for-money reference sources that we subscribe to."

-- Paul Cunnea,  Digital Collections Manager,  National Library of Scotland

"I found the concept maps brilliant, I love the way they link writers and genres in literature.  They will be really useful for our students to gain an overview of where a particular work sits in literary history."
-- Gill Downham, Academic Liaison Librarian (English, Dance and Theatre Studies, Languages and Translation Studies), University of Surrey

"Do you need a quick definition, or a more in-depth introduction to a topic? By giving you word lengths and telling you which results are definitions, which are articles, etc., Credo Reference makes choosing the right result a breeze – no more wasted searches.”
-- Martin Wolf, Arts Faculty Librarian, Sydney Jones Library, University of Liverpool

“Good, quick reference answers for the Google generation.”
-- Paul Streby, Thompson Library, University of Michigan

"Citation management is so important. Credo offers a choice of 4 citation formats and is compatible with RefWorks and EndNote, which we use here at Oxford, as well as ProCite, and Reference Manager.”
-- Sue Bird,  Reader Services Librarian (Geography),  Radcliffe Science Library, Oxford University Library Services

"Credo Reference’s customer service is second to none.  Whether it is assistance with customisation, linking options, access, promotion or increase in content, we really feel that the staff at Credo take the time know what we and our users want, and do their best to deliver it – great customer focus!"
-- Paul Cunnea,  Digital Collections Manager,  National Library of Scotland

"With continued pressure on library budgets and staff resources it is very important to us at University of Reading Library to enable access a wide variety of resources through one interface.  Credo certainly provides this and from a librarian’s point of view, the ability to select the titles contained within Credo sets it apart.  We can also track use at such a great level of granularity, including usage statistics for the features and gadgets, which is very useful."
-- Nick  Hollis, Circulation Services Manager, University of Reading Library

"I have to say that you have provided the best customer service I've ever experienced with any electronic product. I truly appreciate your help."
-- D. Ellen Bonner, Coordinator of Technical Services, Rensselaer Polytechnic Institute

"Since the BBC subscribed to [Credo Reference], it has become an essential research tool for me. I know I can rely on it to provide authoritative information across a wide range of topics."
-- Faith Lawrence, Producer, BBC Radio 4